Qualification: Bachelor’s Degree
- Define and write clear and succinct technical documentation related to systems and application Engineering.
- Create procedures and scripts for automating and streamlining repeatable processes during server integrations and large scale application rollout.
- Develop server maintenance plans and introduce technologies that add value to the data center resources and services
- Define and execute process of server patching, OS upgrades, and engineering change requests.
- Configure and maintain Oracle and DB2 Databases
- Monitor and maintain health, performance, and security of the infrastructure
- Resolve UNIX and Linux based server support problems in a global enterprise environment through resourceful troubleshooting, root cause analysis, and best practice solutions that prevent recurrence.
- Recognize opportunities to improve customer satisfaction by taking ownership of engineering challenges and support issues, establishing realistic expectations, then executing solutions with favorable outcomes.
- Provide 24 X 7 on-call UNIX, Windows and Linux support on a rotating schedule basis.
- Mentor and assist junior level system administrators who work inside the Remote Network Operations Center (RNOC) and share knowledge with engineering colleagues who are interested in learning about areas of advanced expertise
- Work with Development teams and other IT department personnel to coordinate system software changes and support application changes
- Manage server life-cycles and inventory by analyzing older legacy systems, and assessing options for upgrading, consolidating, or disposal. Utilize available resources for capacity planning and performance analysis, and identifying resources needed to put plans into action.
Bachelor’s Degree required in Computer Science.