Description

• Assess, collaborate and provide recommendations to the Firm’s IT knowledge-base, training materials, best-practice, quick referencing guides and other internal communications.
• Lead and implement the provision of IT support services for attorneys and staff, including the reinforcement and advancement of the firms technologies, application systems, best-practices, knowledge bases and education opportunities.
• Work with office and IT leadership to develop business continuity planning, coordinating with other groups as necessary.
• Lead the team in resolving IT issues and delivering technical/operational enhancements in a complete and timely manner.
• Manage IT assets including planning, budgeting, acquiring, deploying and maintaining in accordance with IT policies.
• Responsible for coaching, business process engineering and problem solving.
• Knowledge and experience of Azure Cloud Platform, Office 365 cloud productivity suite, as well as Firewalls, security technologies, help-desk management, networking and associated infrastructure such as routers and switches are essential
• Cloud platform management, Office 365 administration, Virtualisation, Network and Security Architecture experience is also essential